We at Bossy Creations take your privacy very seriously. We do not disclose any personally identifiable information about you to any third party without your permission. Your encrypted data is sent to us through a Secure Socket Layer (SSL) security protocol. This protocol is the industry standard for internet security. All information you send to us is private. We will not sell, trade, or give it away to any outside sources.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Yes. Our store offers SHOP PAY. Pay in 4 interest-free installments by choosing the payment method during checkout.

Customized gift boxes require time for personalization and assembly, particularly during the wedding season and periods of high order volume. Our current lead time before your order is shipped is 2 weeks. As clearly stated in our item listings, top banner announcement, and store policies.

Please contact us prior to placing your order if you need it sooner so we can assist you with a Rush Order service.

Yes. We offer a limited number of Rush Orders each month. To ensure we can accommodate your request and provide the best possible service, you must reach out to us prior to submitting your order with your need by date.

Shipping rates vary depending on the size of your final package or your region. They are calculated at checkout.

To accommodate various customer needs, we offer a range of shipping methods at checkout, including Express and Ground options. These choices allow you to select the delivery speed that best suits your timeline and budget.

Yes, we ship our products all over the globe.

Please keep notice of any customs restrictions particular to your country. Any and all customs fees, duties, and taxes incurred on the package's journey will be the sole responsibility of the buyer. All packages will be shipped marked as Merchandise, Made in the U.S.A.

Yes. We take pride in our meticulous packaging.

Keep note, Bossy Creations can't control what happens once your order is in the hands of the mail carrier.

Yes. Our store offers insurance protection with ROUTE PACKAGE PROTECTION against loss, damage, or theft on your package(s). You may find their *optional* fee in the checkout section after adding your items to cart.

Please take photos and/or videos of the damaged item(s) and the packaging it arrived in, and file a claim with Route within 30 days from the delivery date for instant resolution.

Bossy Creations will not be responsible for the replacement of lost, broken, damaged, or stolen goods during transit that are not protected with Route Package Protection.

Due to the personalized nature of the products in our gift boxes, we are unable to accept returns or issue refunds.