Turn Around Times
As you may know, each product we offer is carefully customized to meet your unique requirements. This attention to detail ensures that every item you receive is truly one-of-a-kind. However, due to the nature of our personalized offerings, our current turnaround time for orders can take up to 14 days for fully assembled gift boxes depending on the size of your order.
Our business days are Monday through Friday. Excluding weekends and holidays.
We understand that prompt delivery is important to you, and we are constantly working diligently to streamline our production processes without compromising on quality while we experience high volume of orders.
Please contact us with your need-by date before making your purchase if you'd like to ensure on-time delivery.
That way we can determine if a "Rush My Order" add-on service or Express Shipping is needed when processing your order.
- "Rush My Order" Service: When purchased, it moves your order to the front of the line and guarantees the completion of your purchase as a whole in 1-3 business days (before our regular TAT).
- Express/Next Day Shipping: Mail carrier guarantees the delivery of your item(s) the next day your package is shipped.
We appreciate your patience as we strive to deliver exceptional products that exceed your expectations.
In the meantime, if you have any questions or concerns regarding your order or our services, please don't hesitate to reach out. Our friendly customer support team is here to assist you every step of the way.