Customized gift boxes require time for personalization and assembly, particularly during the wedding season and periods of high order volume. Our current lead time before your order is shipped is 2 weeks. As clearly stated in our item listings, top banner announcement, and store policies.

Please contact us prior to placing your order if you need it sooner so we can assist you with a Rush Order service.

Yes. We offer a limited number of Rush Orders each month. To ensure we can accommodate your request and provide the best possible service, you must reach out to us prior to submitting your order with your need by date.

We are based and ship our items from TX, United States.

Yes, we ship our products all over the globe.

Please keep notice of any customs restrictions particular to your country. Any and all customs fees, duties, and taxes incurred on the package's journey will be the sole responsibility of the buyer. All packages will be shipped marked as Merchandise, Made in the U.S.A.

We do not offer pick up services at this time.

Of course! Just enter their address on the shipping information section during checkout. We will take care of the rest!

Bossy Creations offers package protection against loss, damage, or theft of packages during transit with Route Package Protection (optional service shown on cart during checkout).

Please take photos and/or videos of the damaged item(s) and the packaging it arrived in, and file a claim with Route within 30 days from the delivery date for instant resolution.

Bossy Creations will not be responsible for the replacement of lost, broken, damaged, or stolen goods during transit that are not protected with Route Package Protection.